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Showing posts from November, 2019

Blog 10: Group Dynamics

Over the summer of 2017, I was working at my community college in the College to Careers office as the receptionist. My responsibilities included greeting visitors, answering phone calls, connecting guests looking for specific programs, and other office responsibilities as required. There were three staff members in the College to Careers office, my boss Emma, the WIOA (Workforce Innovation and Opportunity Act) coordinator Olivia, and the Perkins coordinator Ava. I did not have a good understanding of what their jobs were exactly nor do I remember anymore but I believe my boss was responsible for helping students looking into specific career programs like nursing, teaching, etc. The WIOA coordinator had a similar job but their responsibilities pertained to several WIOA programs offered at the college. The Perkins coordinator is the person I knew the least information about their job because during that summer the Perkins coordinator was trying to streamline the Perkins loan request pro...

Blog 9

I was working at Chipotle over the summer a few years ago as one of the workers that served the food and management had many rules on how to serve customers.  Management, from lowest to highest, consisted of a service manager, kitchen manager, and general manager. The service manager was responsible for making sure customers were served quickly and that the front of the restaurant, area where the food is served and dining area, was running smoothly. The kitchen manager was in the kitchen preparing and cooking food and cleaned dishes. The general manager was in their office dealing with paperwork and occasionally helped out in the kitchen or in the front.  The most objective rule was how fast the food was served. From the moment the customer comes into the restaurant they had to have paid for and receive their food in under a minute. This goal was difficult to meet as customers might not know what they want, order multiple things, talk quietly or was difficult to under...